MrQ Casino Cookie Policy

At MrQ Casino, we use cookies and similar tracking technologies to ensure our website functions correctly, improve your experience, and help us understand how our services are used. This Cookie Policy explains what cookies are, how we use them at MrQ Casino, what choices you have, and how you can manage your preferences. By continuing to use our website at mrq.com, you consent to the use of cookies in accordance with this policy.

What Are Cookies?

Cookies are small text files that are placed on your device — your computer, smartphone or tablet — when you visit a website. They allow the site to recognise your device, remember your preferences, and provide a more personalised experience. At MrQ Casino, we rely on cookies to keep our platform secure, functional and enjoyable for every player.

Cookies can be either "session" cookies, which are deleted when you close your browser, or "persistent" cookies, which remain on your device for a set period of time. We use both types across our MrQ Casino platform to support different functions described below.

Why We Use Cookies

Our MrQ Casino website uses cookies for several purposes, all aimed at giving you the best possible experience when you visit mrq.com, whether you access us via desktop, mobile browser, the MrQ app, or our native iOS and Android applications. The main reasons we use cookies include:

  • Keeping you securely logged in when you use the MrQ Casino login or access your account through the mrq login app
  • Remembering your settings and preferences across sessions
  • Ensuring our site performs correctly and detecting any technical issues
  • Analysing how players interact with our games, promotions and content
  • Delivering relevant promotions, such as our mrq free spins offers and mrq casino bonus
  • Supporting responsible gambling tools, including Spend Limits and Reality Checks
  • Complying with our obligations under our UK Gambling Commission licence (account number 60629)

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our MrQ Casino platform to function. Without them, you would not be able to log in, navigate between pages, or access your account securely. We use strictly necessary cookies to authenticate your session when you complete the mr q login or mr q casino login process, to maintain security across the site, and to support core features such as payment processing and account management. These cookies cannot be disabled through our cookie settings as they are fundamental to the operation of our services.

Functional Cookies

Functional cookies allow our MrQ Casino platform to remember choices you have made — such as your language preference or the last game you played — so we can deliver a more personalised experience. For example, if you regularly play mrq slots or mrq bingo, these cookies help us serve the content most relevant to you. They also support features like the mrq app and mrq casino app, so your settings carry across devices seamlessly.

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors use MrQ Casino, including which pages are visited most often, how long sessions last, and where users navigate after landing on our site. This data is aggregated and anonymised — it does not identify you personally. Our MrQ Casino team uses this information to make continuous improvements to our site, our game catalogue of over 1,000 real-money slots, and the overall player journey, whether you access us through the mrq online casino or via the mrq casino app download.

Targeting and Advertising Cookies

We may use targeting cookies to deliver promotional content that is relevant to your interests. At MrQ Casino, we are committed to responsible marketing — we will never use these cookies to target individuals who have self-excluded or opted out of marketing communications. These cookies may track whether you have seen a particular promotion, such as our First Deposit Spins offer or our Q's Friday Night Frenzy, so we do not show you the same message repeatedly. Our MrQ Casino advertising cookies may be set by trusted third-party partners who help us manage and optimise our campaigns.

Third-Party Cookies

Some cookies on our MrQ Casino site are set by third parties whose services we integrate into our platform. These include:

  • Game providers — such as Pragmatic Play, Blueprint Gaming, Play'n GO, Games Global and our in-house studio Goosicorn, which may set cookies to track game performance and RTP verification
  • Live casino — Evolution, which powers our live dealer tables including Lightning Roulette, Monopoly Live and Crazy Time
  • Payment processors — including PayPal and Open Banking providers, which may use cookies during payment sessions
  • Analytics providers — who help us understand traffic patterns and user behaviour on mrq.com
  • Safer gambling partners — including GAMSTOP and GamCare, whose integrations may place cookies to support responsible gambling features

We do not control the cookies placed by third parties and recommend you review their individual privacy policies for full details.

Cookies and Responsible Gambling

Our MrQ Casino platform takes responsible gambling seriously. We are registered with GAMSTOP and are regulated by the UK Gambling Commission under Tek Fox Ltd (account number 60629). Cookies play an important role in enforcing our safer gambling tools — for example, they help us recognise returning players, apply the correct Spend Limits set at first deposit, and ensure that self-excluded customers cannot bypass our controls using a different browser session or device. If you have self-excluded with MrQ Casino or via GAMSTOP, we strongly advise you to clear cookies on all devices and not attempt to access our services during your exclusion period.

Managing Your Cookie Preferences

You have the right to control how cookies are used on your device. At MrQ Casino, we provide a cookie management tool that allows you to accept or decline non-essential cookies at any time. You can update your preferences by clicking the cookie settings link in our site footer.

In addition, most browsers allow you to manage cookies through their settings. You can typically:

  • View the cookies currently stored on your device
  • Delete all or specific cookies
  • Block cookies from specific websites
  • Set your browser to notify you before a cookie is placed

Please note that disabling certain cookies — particularly strictly necessary ones — may affect your ability to log in to mr q casino, use the MrQ Casino app, or access features such as mrq bingo, mrq slots and mrq gambling services. If you need help managing your settings, our support team is available 24/7 via live chat or by email at support@mrq.com.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our services. When we make significant changes, we will notify you through our MrQ Casino website or via email. We encourage you to review this policy periodically to stay informed about how we use cookies. Continued use of our platform following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about our Cookie Policy or how MrQ Casino handles your data, please contact us using the details below:

  • Email: support@mrq.com
  • Post: MrQ, PO Box 1243, St. Albans, AL1 9JH (please include your username; do not send bank statements or utility bills by post)
  • Operator: Tek Fox Ltd, The Brewhouse, Mdina Road, Birkirkara, CBD 2010, Malta (company registration number C96152)

For further information on how we handle your personal data more broadly, please refer to our full Privacy Policy available on the MrQ Casino website. We are committed to being transparent about our data practices and ensuring your rights are respected at every step.